Muhammad M. Mahmood

Award-Winning AI, Data & Product Executive | VP / SVP / Chief AI Officer Track

Plano, Texas • mmmahmood.com • LinkedIn

I build AI businesses, operating models, and innovation programs that create measurable business outcomes.

Built and scaled a net-new Generative AI business to $65M+ in measurable economic impact within 12 months by validating 300+ enterprise use cases, launching 10+ MVPs, and deploying 5+ production AI agents across Sales, Delivery, and Operations. Recipient of the Americas IGNITE Innovation Award for building the Americas AI program from the ground up and driving AI and business innovation at scale.

Executive Snapshot

  • AI impact: $65M+ measurable economic impact in less than 12 months from a net-new Generative AI business.
  • Transformation scale: $1B+ portfolio transformation and $500M+ growth initiatives.
  • Innovation returns: 10x ROI innovation programs and 25% to 90% efficiency gains across major initiatives
  • Operating scope: Enterprise AI transformation across Sales, Delivery, and Operations with governance, commercialization, and scaled deployment.

What I Do

Lead AI strategy, AI and business innovation, product roadmap execution, operating model design, and cross-functional transformation for enterprises that need AI to deliver more than pilots. Build AI portfolios, commercialization engines, governance frameworks, and execution systems that improve revenue, margin, speed, and decision quality.

Industry Experience

Experience spans healthcare, automotive, Internet of Things (IoT), utilities, enterprise platforms, and regulated environments, including work connected to Tesla, Rivian, and Department of Defense-focused programs.

Core Strengths

AI strategy and transformation, AI and business innovation, AI operating model design, Generative AI, agentic AI, AI commercialization, data and analytics leadership, data governance, AI governance, responsible AI, product strategy, product roadmaps, MVP-to-production execution, enterprise automation, cloud platforms, scaled delivery, P&L ownership, revenue growth, margin improvement, cross-functional leadership, executive stakeholder management.

Selected Experience

Ericsson | Head of AI & Data Unit | Plano, TX | Jun 2024 - Present

  • Built and scaled a net-new Generative AI and business innovation portfolio, validating 300+ enterprise use cases, launching 10+ MVPs, and deploying 5+ production AI agents that delivered $65M+ measurable economic impact within 12 months.
  • Lead enterprise AI transformation and business innovation across Sales, Delivery, and Operations, defining roadmap priorities, governance standards, rollout playbooks, and value-tracking discipline for scaled adoption.
  • Established reusable agent architecture and an MVP-to-production operating model covering ownership, ROI thresholds, experimentation discipline, and repeatable commercialization.
  • Earned the Americas IGNITE Innovation Award in March 2026 for building the Americas AI program from the ground up and driving AI and business innovation at scale.

Ericsson | VP, Enterprise Delivery Readiness, Cloud & Software Services | Plano, TX | Apr 2021 - May 2024

  • Led $500M+ growth initiatives across North American accounts, with delivery and commercialization focus across automotive, utilities, mission-critical, and public-sector environments, including support for Tesla, Rivian, and Department of Defense-focused programs.
  • Improved delivery economics by 90% and generated $25M in incremental revenue by industrializing execution through a factory model and margin-positive playbooks.
  • Incubated innovation programs that delivered 10x ROI and created $10M+ in new revenue through disciplined stage-gating, portfolio prioritization, and commercialization.
  • Led cross-functional execution across sales, delivery, architecture, and operations to improve pipeline velocity, delivery consistency, and customer outcomes.

Ericsson | VP, Strategy Execution & Chief of Staff to SVP | Plano, TX | Sep 2019 - Apr 2021

  • Architected an enterprise OKR framework supporting $1B business transformation and linking strategic priorities to revenue, cost, KPI accountability, and executive decision-making.
  • Managed strategic planning and executive approval for a $1B+ portfolio spanning cloud, analytics, orchestration, OSS/BSS, business development, and consulting services.
  • Led executive strategy work, investment analysis, M&A due diligence, and business planning to support portfolio optimization, new growth bets, and risk-aware decisions.

Earlier Career

Held leadership roles across Ericsson, Sprint Nextel, and Nextel Communications spanning analytics, automation, product, delivery, and operations. Granted US Patent 8,040,812 for a network outage assessment system and delivered $1M+ annual OpEx savings through automated detection and dispatch of data-impaired cell towers.

Publications

Author of 7 books, including the business titles How to Change the World with Your Business and Value Ladder Sales Model: How to Grow Your Business 10X.

Education & Credentials

  • MBA, Entrepreneurship & Business Analytics Focus — University of Illinois Urbana-Champaign.
  • MS, Network Communications — University of Houston.
  • BS, Electronics Engineering — Texas Southern University.
  • Strategic Management — Harvard University; Harvard Business School Executive Education in Negotiation Mastery, Entrepreneurship Essentials, and Alternative Investments.
  • Lean Six Sigma Black Belt, SAFe Practitioner, Certified Scrum Master.